Why Two Similar Jobs Can Cost Different Amounts

"From CNY 200" is an honest number, not a marketing one. A bathroom basin that drains slowly and a main sewer line backing into a ground-floor flat are both called "a blocked drain", but they are not the same job. Six things move the final price:

  1. Access. A drain under an open balcony takes minutes to reach. The same drain behind a tiled, sealed access panel in a renovated high-rise takes longer to open and put back properly.
  2. Pipe age and material. Older buildings in Yuexiu and Liwan still have galvanised steel or cast-iron stacks. They need gentler tools than modern PVC, otherwise the pipe cracks and the repair becomes a replacement.
  3. Whether the leak is visible. A dripping joint under the sink is straightforward. Water appearing on a ceiling with no obvious source needs electronic detection before anyone can quote a repair.
  4. Time of day. Daytime work between 8:00 and 22:00 carries no call-out fee. Night emergencies add the CNY 150 dispatch charge.
  5. Parts. Labour is predictable; hardware is not. Imported mixer taps and thermostatic shower valves cost more than standard local fittings, and we will always show you both options.
  6. Building rules. Some compounds and serviced apartments require the technician to be registered at the gate, and some restrict noisy work to certain hours. We plan around it rather than billing you for the wait.

Want the price before you book?

Send a photo of the problem on WeChat or email and describe what is happening. In most cases we can give you a firm starting price and an arrival window before you commit to anything.

Emergency and After-Hours Rates

Plumbing emergencies do not keep office hours — a burst flexi-hose at 1 AM will not wait until morning. Our emergency line runs 24/7, every day of the year.

Swipe the table sideways to see every column →

Time of call Call-out charge Labour
08:00–22:00, same day None Standard rate
22:00–08:00, weekends and public holidays CNY 150 emergency dispatch Standard rate

On a genuine emergency call we will tell you on the phone whether the job can wait until morning — and if it can, we will say so, even though that earns us less.

How a Quote Turns Into a Price

There is no mystery to it. Four steps, and you are in control of the last one.

  1. Describe the problem. Call, message, or send a photo. Say what you can see: where the water is, how fast it drains, when it started.
  2. Get a starting price. Based on that description we tell you where the job most likely sits, and how long we expect it to take.
  3. On-site confirmation. The technician inspects, explains what is causing the problem, and gives you the final number. If it differs from the starting price, you hear why before you agree.
  4. Work and payment. We finish, clean up, explain what was done, and hand you the warranty in writing. Payment by WeChat Pay, Alipay or cash after the job is done.