English-Speaking Team
No language barriers, no miscommunication. Our technicians and customer service speak fluent English, so you always know what's happening.
Fast, reliable plumbing and home services for expats and international residents. Clear communication, upfront pricing, and English-speaking technicians. No call-out fee between 08:00 and 22:00.
Fixed quote before we start
We know how frustrating plumbing issues can be — especially when you're far from home. That's why we built a service around clarity, speed, and respect for your time.
No language barriers, no miscommunication. Our technicians and customer service speak fluent English, so you always know what's happening.
Same-day service for most jobs. A night call-out in the central districts is usually with you within the hour, and we confirm an arrival window when you book.
Honest quotes before any work starts. No hidden fees, no surprise charges. You approve the price — we do the work.
From a dripping faucet to a full pipe replacement, our English-speaking team handles every job the same way: find the cause, quote it in writing, then fix it.
Most Popular
Professional drain cleaning using high-pressure jetting and inspection cameras to fully clear clogs and prevent future issues.
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Full pipe repair and replacement services for kitchens, bathrooms, and main lines. Copper, PEX, and PVC — we work with all systems.
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Fast toilet unclogging and repair. We handle everything from simple blockages to full toilet replacement with clean, respectful service.
Learn moreGetting your plumbing fixed shouldn't be complicated. Four clear steps from first contact to job completion.
Call, message, or book online. Describe the issue — even send a photo. We respond within 15 minutes during business hours.
We provide a clear, upfront price for the work — before our technician arrives. No surprises, no hidden charges.
Our technician arrives inside the window we agreed, with a stocked van. Most repairs are completed in a single visit, and we leave the work area clean.
Every job is backed by a 90-day workmanship warranty. If the same fault comes back inside those 90 days, we return and put it right at no extra charge.
These are the rates we work to. Labour is included, the price is agreed before we start, and there is no call-out fee between 08:00 and 22:00.
Swipe the table sideways to see every column →
| Job | What it covers | From |
|---|---|---|
| Toilet unclogging | Hand auger or jetting to clear a blocked toilet, a full flush test, and a clean work area before we leave. | CNY 180 |
| Drain cleaning | One kitchen, bathroom or balcony drain cleared with an auger and high-pressure jetting, including a flow test. | CNY 200 |
| Blocked main line or stack | Shared stack, main line or compound drain cleared with a professional snake, plus a camera check if the blockage keeps returning. | CNY 250 |
| Plumbing repair | Taps, valves, flexi-hoses, flush mechanisms and exposed pipe runs. Copper, PEX and PVC. | CNY 300 |
| Water leak repair | Electronic detection behind walls or under floors, then the repair itself — so we only open the section that is leaking. | CNY 350 |
| Emergency call-out (22:00–08:00) | Night dispatch, usually within about an hour in the central districts. Repair work is then billed at the standard rate. | CNY 150call-out, work extra |
All prices are in Chinese yuan (CNY) and cover labour only. Any part we supply is quoted with its price and approved by you before it is fitted. The full price list covers night rates, travel and what changes a price.
Guangzhou Home Help was founded by a team of experienced plumbers who saw a gap: foreign residents and expats in Guangzhou struggled to find reliable, English-speaking home services. We set out to change that.
From booking to completion — clear communication, no translation apps needed.
Need the fault explained to a landlord or the management office? We do it in Chinese and arrange access.
Every repair is backed by our 90-day warranty. If it fails, we fix it for free.
Upfront rates, full coverage details, and plain-English advice for living in a Guangzhou apartment.
Every rate we charge, from a blocked toilet at CNY 180 to hidden leak detection at CNY 350. No call-out fee between 8:00 and 22:00.
Tianhe, Yuexiu, Haizhu, Liwan, Panyu and beyond — see the neighbourhoods we cover and how fast we typically get there.
What to do in the first ten minutes of a leak, why apartment drains block, and how to read a plumbing quote.
Don't let a leak or clog ruin your day. Call an English-speaking team that has been fixing Guangzhou homes since 2016 — fixed prices, agreed before we start.